ph56 Privacy Policy

1. Introduction and Scope

ph56 ("we," "us," "our," or the "Platform") is committed to protecting the privacy and personal data of all users ("you," "your," or "User") who access or use our online gaming services. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.

This policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through the ph56 website, mobile platform, customer support channels, and any other touchpoints through which you interact with ph56.

If you are accessing ph56 from Metro Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines, this policy governs how your data is handled. By continuing to use ph56, you confirm your agreement to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a ph56 account or use our services, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Credentials: Username and encrypted password. ph56 never stores your password in plain text.
• Financial Information: Payment method details such as GCash account numbers, Maya (PayMaya) account details, bank account information (BPI, BDO, Metrobank, and other Philippine banks), and transaction history.
• Identity Verification Documents: Government-issued identification (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID) and proof of address documents submitted for KYC (Know Your Customer) verification.
• Responsible Gaming Information: Self-imposed deposit limits, loss limits, session time preferences, and self-exclusion requests.

2.2 Information Collected Automatically

When you access ph56, we automatically collect certain technical and behavioral data, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Network Information: IP address, internet service provider (ISP), and approximate geographic location derived from your IP address.
• Usage Data: Pages visited, games played, bet amounts, session duration, click patterns, and navigation paths within the ph56 platform.
• Transaction Logs: Records of all deposits, withdrawals, bets placed, and bonus activations associated with your account.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 8 of this policy.

2.3 Information from Third Parties

In certain circumstances, ph56 may receive personal information about you from third parties, including:

• Payment processors and financial institutions for transaction verification and fraud prevention.
• Identity verification service providers used to confirm the authenticity of your KYC documents.
• Fraud detection and anti-money laundering (AML) screening services.
• Regulatory authorities, including PAGCOR, where required by law.

3. How We Use Your Information

ph56 processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which we use your information and the legal basis for each:

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, credentials	Contractual necessity
Processing deposits and withdrawals	Financial information, transaction logs	Contractual necessity
Identity verification (KYC/AML)	Identity documents, financial data	Legal obligation
Fraud detection and prevention	Device info, IP, usage data	Legitimate interest
Customer support and dispute resolution	All relevant account data	Contractual necessity
Responsible gaming monitoring	Usage data, transaction logs	Legal obligation / legitimate interest
Platform improvement and analytics	Usage data, cookie data	Legitimate interest
Marketing communications (opt-in only)	Contact information	Consent
Regulatory reporting and compliance	Identity, financial, transaction data	Legal obligation

ph56 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

4. Sharing and Disclosure of Your Information

ph56 does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers to assist in operating the ph56 platform. These include payment processors (such as GCash and Maya), identity verification providers, cloud hosting services, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

4.2 Legal and Regulatory Obligations

ph56 may disclose your personal data to government authorities, regulatory bodies (including PAGCOR), law enforcement agencies, or courts when required to do so by applicable Philippine law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ph56's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.

4.4 Protection of Rights

ph56 may disclose personal data where we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of ph56, our users, or the public — including for fraud prevention and anti-money laundering purposes.

5. Data Retention

ph56 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation.

When personal data is no longer required, ph56 will securely delete or anonymize it in accordance with our data disposal procedures.

6. Data Security

ph56 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph56 servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for account access.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized ph56 personnel can access personal data, on a need-to-know basis.
• Comprehensive employee training on data privacy and security best practices.
• Incident response procedures for detecting, reporting, and managing data breaches in accordance with NPC notification requirements.

7. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ph56:

• Right to Be Informed: You have the right to know what personal data ph56 collects about you and how it is used.
• Right to Access: You may request a copy of the personal data ph56 holds about you at any time.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Right to Erasure or Blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe ph56 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 11. ph56 will respond to all verified data subject requests within fifteen (15) business days of receipt.

8. Cookies and Tracking Technologies

ph56 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and game display options to personalize your experience.
• Analytics Cookies: Collect anonymized data about how users interact with ph56, helping us identify areas for improvement. This data is aggregated and does not identify individual users.
• Marketing Cookies: Used only if you have opted in to receive personalized promotions. These help us deliver relevant offers based on your gaming activity on ph56.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ph56 platform. ph56 does not use cookies to track your activity on third-party websites.

9. Protection of Minors

ph56 is strictly an adult gaming platform. In accordance with Philippine regulations, you must be at least 21 years of age to register and use ph56. We do not knowingly collect personal data from individuals under the age of 21.

If ph56 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete all related personal data. If you believe a minor has registered on ph56, please contact our support team immediately.

ph56 employs age verification procedures during registration and reserves the right to request additional proof of age at any time. We encourage parents and guardians to use parental control tools to prevent minors from accessing online gaming platforms.

10. Changes to This Privacy Policy

ph56 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by posting a prominent notice on the ph56 platform and, where appropriate, by sending a notification to your registered email address.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of ph56 following the posting of any changes constitutes your acceptance of the revised policy.

11. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our designated Data Protection Officer (DPO):

• Platform: ph56 (ph56.app)
• Email: [email protected]
• Support Channel: Live chat available 24/7 on the ph56 platform

ph56 is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.

Effective Date: January 2026. This Privacy Policy supersedes all previous versions and applies to all personal data collected by ph56 from the effective date onward.